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About us
The UPS Store is a small business in Las Vegas, NV. We are professional, customer-centric and fast-paced.
Our work environment includes:
We are looking for a Retail Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, assisting customers with their purchases, and helping to ensure the store is clean and organized. The ideal candidate should have excellent communication skills, be able to multitask in a fast-paced environment, and have an understanding of basic retail principles.
Responsibilities:
The UPS Store is a small business in Las Vegas, NV. We are professional, innovative and customer-centric.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Duties:
- Provide exceptional customer service to all retail customers
- Assist customers with product inquiries, purchases, and returns
- Maintain a clean and organized sales floor
- Stock shelves and merchandise products as needed
- Process cash and credit card transactions accurately
- Resolve customer complaints or concerns in a professional manner
- Collaborate with team members to achieve sales goals
Experience:
- Previous experience in retail customer service preferred
- Strong communication skills in English, both verbal and written
- Ability to provide technical sales support and product knowledge
- Excellent organizational and time management skills
This is a retail sales associate position inside the UPS Store.
You need to be excellent in mental math - Need to be able to perform quick calculations without the aid of devices
Customer service skills - Need to be able to manage customers and provide a professional and courteous experience
Handling packages - Need to be able to lift upto 70 pounds
Answering Phones - Need to be able to answer phone in a polite and courteous manner
Basic filing - Need to be able to organize documents and file paperwork
Use of Microsoft applications, MS Word, Publisher, Excel, Outlook etc. - Need to be able to use MS Office applications effectively
Printing Services - Need to be able to preview, edit, create and print documents
Discipline - Need to show up on time, follow all organizational protocols and instructions given from time to time
At our company, we value our employees and offer a supportive work environment. We provide ongoing training and opportunities for career growth. Join our team of dedicated professionals who are passionate about delivering exceptional customer service.
Job Types: Full-time, Part-time
Pay: $11.25 - $13.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Education:
Shift availability:
Work Location: In person
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